SAP Integration with WalkMe: Driving Immediate Digital Adoption and ROI

The Challenge: The Gap in Digital Use

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a efficient implementation. Yet, difficulty, regular changes, and limited direction often result in a "Digital Adoption Gap":

• User Confusion: Users find it difficult to navigate new SAP tools or complete multi-step transactions, leading to frustration and increased dependence on help desks.


• Non-compliance: Users bypass standard SAP processes, which results in data inconsistency, policy breaches, and productivity loss.


• Lost Learning: Manual-based instruction is ineffective over time, leaving staff unsupported when they face real-time tasks.

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• Low ROI: The entire capability of the SAP system is not realised, as most users access only a limited portion of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, closes the usage barrier. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can complete tasks efficiently from the outset.